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Hotel Golden Leaves (A Hotel managed by Golden Leaves Hospitalities) is one of the finest hotels in the city which is managed by professionals with huge experience.
Plot No.81 & 82 ,Prashanti Hills Colony, Raidurgam , Gachibowli, Hyderabad. Telangana.
+91 73375 17700
info@hotelgoldenleaves.com

Terms

Privacy Policy

What information do we collect?
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
1) To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
2) To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related to product or service information, etc.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Terms and Conditions

• Guest`s Belongings: Guest are particularly requested to lock the door of their room when going out or when going to bed. Guests are advised to use the latch. Private Lockers are available in all rooms. The Management will not in any way, whatsoever, be responsible for any loss, theft and / or damage to the guests’ belongings or any other property from either the hotel room or locker or any other part of the hotel for whatever reason. Guests are advised to care of their belongings and not to leave in valuables in the room.
• Hazardous Goods: Storing of Cinema films, raw or exposed or any other articles of a combustible or hazardous nature in residential rooms is strictly prohibited. The guest will be held responsible for any damage caused to the property due negligence on the guests part.
• Damage of Property: The guest will be held responsible for any loss or damage to the Hotel property caused by themselves, or any person(s) accompanying or liaisoning with them
• Management Rights: It is agreed that the guests will conduct himself/herself in a respectable manner and not cause any nuisance or annoyance within the hotel premises. The Management has the right to request any guest to vacate his or her room or other areas of the hotel forth with, without any notice and without assigning any reason whatsoever. The Management shall have the right to change the room allotted to the guest at any time, without any advance notice. Or to shift the guest to any suitable accommodation.
• The Relation between Management and Guest: Nothing herein above shall constitute or be deemed to constitute or create any tenancy or sub-tenancy or any other right or interest in the hotel premises or any part or portion thereof in favor of guest or resident or visitor; and the management shall always be deemed to be in full and absolute possession and control of the whole Hotel Premises.
• Government Rules and Regulations: Guest are requested to observe the Government Rules Regulations in force from time to time in respect of Registration, Alcoholic Drinks, Firearms, Gambling, Card Games etc.
• Liquor Consumption: Liquor cannot be consumed in common places, and the guests shall consume their own liquor in their room. The hotel does not serve any liquor.
• Illegal Activities: Guest shall not indulge in any anti-social activity from their rooms. Card games, gambling etc are strictly prohibited
• Dogs, Pets etc.: Dogs and other animals are not allowed in the Hotel.
• Visitors: Resident Hotel guest are requested to entertain their guest(s) in the designated areas, Guests are not allowed in the rooms any time during the day or night without prior consent of the management.
• Guest shall read and adhere to the instructions of the Hotel with regards to the use of any of the Hotel facilities and to use such facilities only in the manner stipulated and no other.
• Guest shall visit/use facilities provided by independent agents on the Hotel premises such as shops, car rentals, galleries etc. entirely at his or her own risk.
• Food & Beverage: Guests are requested to use only hotel facilities for any food and beverage requirements. Supply from any external source will not be permitted.
• Safety & Security: For the safety and security of guests, various people, products and systems are in place. In case of emergency, kindly follow instructions. If required a guest room may also be opened for a safety-security check.
• Laundry: Kindly follow instructions on the Laundry sheet before use. Hotel does not take responsibility for any loss or damage.
• Amendment of Rules: The Management reserves to itself the right to add or amend any of the above terms.

Cancellation Policy

• Booking cancelled 24hrs prior to the date of arrival will carry 100% retention charges
• A no-show will carry 100% retention charges
• Bulk bookings once confirmed will carry 100% retention charges
• Bulk bookings once confirmed cannot be altered or cancelled, and any advances paid towards such a booking will only be adjusted towards the original booking and will not be refunded
• Amendment of Rules: The Management reserves to itself the right to add or amend any of the above terms and conditions.

Contacting Us

If there are any questions regarding these Privacy Policy, Terms and Conditions or Cancellation Policy you may contact us using the information below.

Hotel Golden Leaves (A Hotel managed by Golden Leaves Hospitalities)
Plot No.81 & 82 ,Prashanti Hills Colony, Raidurgam , Gachibowli, Hyderabad. Telangana.
+91 73375 17700 or info@hotelgoldenleaves.com

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